The traditional business model of handling many or all operations in-house isn’t always the most productive. This is particularly true for small eCommerce businesses. Many eCommerce companies have been able to expand operations while operating on a shoestring. Third-party logistics services allow you to partner with pros on one of the most important aspects of your eCommerce business. That allows you to focus on marketing, growth, and customer satisfaction.
Working as your 3PL partner, we’re the company that handles supply chain challenges from start to finish by doing what other logistics companies can’t or won’t do. We’re small enough to be agile and responsive to your needs, yet large enough to have a network of solutions that span your entire supply chain.
We can source your product from local manufacture. We store your inventory for you. We will pick, pack, and ship your products. 3PL is the vital link between your manufacturing operations and your customers. When your order fulfillment operations run smoothly, your customers are happy and your business grows. It’s not an exaggeration to say that excellent fulfillment is the key to success for eCommerce companies.
After a 20-year career in the freight forwarding industry, most of that time spent in Bali, Gusti founded TMU Logistics in 2016 with only three employees, one brand new customer, and a $120,000 purchase order.
Gusti started a logistics company because his passion to develop a new breakthrough, namely service personalization. He is very loyal and values his customers, thus he wants every project to be handled personally to deliver a special service.
When you are in Bali and looking for a logistics partner, please contact us immediately and we will visit you to discuss your custom needs.
Customer satisfaction is a measure of its success as a form of commitment to customers. This can be achieved through understanding the needs, desires and perspectives of each customer, in order to provide quality and timely service. This point can be realized by implementing a personnel approach in helping customers to find out their needs and provide the best logistics solutions for customers.
Until now, this friendly man has been building and maintaining very good relationships with vendors from various shipping companies and is supported by experienced staff. Even in the midst of a pandemic situation, TMU Logistics does not lay off employees to keep working and consistently offers a safe, efficient delivery process as well as neat and updated delivery reports.